Customs and import fees
Customs and import fees
All orders are shipped from Germany. For this reason, you do not have to pay customs duties or import taxes when ordering within the EU. However, such costs may apply outside the EU.
Other countries outside the EU - If customs fees are incurred, these will be charged 100% to the customs of the respective recipient country and must be borne by the customer. If you refuse to accept the package, the fees will still be charged. These will then be deducted from your credit in the event of a return by DHL.